Capture the critical details.
Describe the environment (OS, browser, etc.)
Version number(s) that you have (Beyond Identity Authenticator, OS, browser, etc.)
Describe the actions and exact steps that you are taking (screenshots help a lot)
Any steps that have been attempted so far to resolve the issue.
Open a support ticket in the web portal or email email@example.com.
How to request a new feature or suggest an improvement to an existing feature: request in the web portal or email firstname.lastname@example.org.
Beyond Identity status page
Single Sign-on Integration Guides
Integrate Beyond Identity into Okta
Integrate Beyond Identity into PingFederate
Integrate Beyond Identity into Microsoft ADFS
Integrate Beyond Identity into ForgeRock
Frequently Asked Questions
What are the links to download the Beyond Identity Authenticator?
Which operating systems are supported?
What is the Beyond Identity User Portal?
How do I extend my credentials on iOS or Android?
What versions of the Beyond Identity Authenticator are supported?
How do I turn on accessibility on Android devices?